សាខាភ្នំពេញ
អ្នកគ្រប់គ្រងភោជនីយដ្ឋានការពិពណ៌នាការងារ
ទិដ្ឋភាពទូទៅ
ការទទួលខុសត្រូវរបស់អ្នកគ្រប់គ្រងភោជ្ជនីយដ្ឋានរួមមានការរក្សាចំណូលប្រាក់ចំណូលរបស់ភោជនីយដ្ឋានចំណេញនិងគោលដៅគុណភាព។ អ្នកនឹងធានាបាននូវប្រតិបត្តិការភោជនីយដ្ឋានប្រកបដោយប្រសិទ្ធភាពក៏ដូចជារក្សានូវផលិតកម្មគុណភាពខ្ពស់ផលិតភាពគុណភាពនិងស្តង់ដាសេវាកម្មអតិថិជន។

Phnom Penh Branch

Restaurant Manager Job Description

Overview

The restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards

1. Liaising with guests to ensure the guest experience is in line with the company’s ethos and best practices and making sure the customer service is excellent
2. Respond efficiently and accurately to customer complaints
3. Manage and coordinate the Front of the House and Back of the House restaurant operations in their daily duties
4. Train new and current employees on proper customer service practices as per the company policies
5. Preparing the roster and all other team scheduling and supervise the shift
6. Being knowledgeable of the menu and each ingredient in the menu items and being able to share information about vegan practices with guests and the team
7. Overseeing the daily cash and reporting to the company accountant on financial issues
8. Regularly reviewing product quality and price and research new vendors
9. Working towards achieving company set targets for performance
10. Appraise staff performance and provide feedback to improve productivity
11. Estimate future needs for goods, kitchen utensils and cleaning products
12. Ensure compliance with sanitation and safety regulations
13. Control operational costs and identify measures to cut waste
14. Create detailed reports on weekly, monthly and annual revenues and expenses
15. Implement policies and protocols that will maintain future restaurant operations