BRED Bank Cambodia is a subsidiary of BRED Banque Populaire, a member of the BPCE Group, the 2nd largest banking group in France, serving more than 31.2 million customers, employing more than 100,000 people worldwide, and counting 9 million cooperative shareholders.

We are looking for a Brach Manager based in Mao Tse Toung Branch.

• Manage day-to-day branch operation including sales, service, administration and compliance to ensure smooth business operation
• Produce exceptional results in branch key indicators including the sustainable growth in deposit, loan, number of customers, productivity, revenue and profitability
• Proactively spot business opportunities, put action plans and implement marketing activities to capture business and increase market share
• Ensure key customers of the branch both loan and deposit are well serviced and retained through excellent retention strategy
• Lead and inspire the team to always provide superior service to customers by following the bank’s service standard, understanding customer needs and recommending best financial solutions that exceed their expectations
• Lead the team to build and increase sales networks/referrals and maintain deep relationship with customers in order to increase more businesses
• Proactively and regularly identify gaps within branch which include customer dissatisfaction/complaint, team knowledge and productivity followed by the proposed solutions or recommendation and follow up actions to ensure gaps are closed and continuous improvement is made
• Provide regular coaching, encourage and empower team to be at their best, promote two-way communication and create an open, honest and motivating team environment
• Develop and be the role model to the team in following bank’s procedures and compliance to ensure no surprise is discovered
• Stay updated with competitors’ activities, report make recommendation

The Head of Branch Network

• Minimum Bachelor Degree
• At least 3 years' experience in similar position
• Computer literacy  and English language proficiency (French language is a plus)
• Sense of understanding about economic environment and impact of country factors on customer’s business as well as the bank

Required competencies:

• Good organizational and time management skills
• Effective communication
• Strong self-motivation and excellent interpersonal skills
• Ability to lead and work effectively in a team environment
• Sound sales and negotiation skills
• Excellent relationship building skills both internal and external