King Technologies Co,.LTD (Opennet) is the best Internet service Provider in Cambodia.
Company Industry
Telecommunications
No. of Employees
>200
Address
#49 Street 306, Sangkat Boeung Keng Kang I, Khan Chamkamon, Phnom Penh, Cambodia.
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Phnom Penh
Salary Benefits
- Get Bonus every year
- Teambuilding every year
- Insurance accident
Job Reference No.
CC-6175-0718
Job Category
IT & Software Development
Company Industry
Telecommunications
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Call Center

Summary of Position

Opennet is the best Internet service Provider in Cambodia. Currently, we are looking for Call Center.

Main Duties and Responsibilities

  • Knowledge internet connection and other communication connections for customer following to procedures
  • Resolve technical issues for customers on the phone
  • Keep records of service to customers
  • Escalate and report issues and concerns to supervisor and manager as required
  • Perform professional communication with customers by phone and email
  • Provide details of potential customers or upgraded sales leads to the Sales Team
  • Peform any other related tasks as assigned from time to time by Manager

Experience Required

studying IT year 2

Minimum Educational Level Required

Bachelor's Degree

Minimum Career Level Required

Fresh Graduate / Entry level

Languages Required

Khmer - English

Other Requirements

  • Fresh graduate in IT or other related fields
  • Be good at speaking and writing in English and can speak Chinese is advance
  • Experienced configure Modems, router Wi-Fi and AP
  • Basic network TCP/IP, IP address, Switches and other relate to network basic
  • Knowledge DSL Fiber Optic and related internet technologies
  • Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM to 7:00AM next day)
  • Be good at communication initiative and problem solving

Application Deadline

Saturday 14 July 2018


Apply to this position

OR

Apply via email

opennet@topjobcambodia.com
Any enquiries? Call us : 023 5445 006