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King Technologies Co,.LTD (Opennet) is the best Internet service Provider in Cambodia.
Company
Opennet (Internet Service Provider)
Company Industry
Telecommunications
No. of Employees
>200
Address
CITY TOWER 3B & 3C (3 Floor): #321, MaoTse Tong Blvd, Phsa Depo I, Toul Kork, Phnom Penh.
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Phnom Penh
Salary Range
$200-$300
Job Reference No.
006
Job Category
Customer Support & Client Care
Company Industry
Telecommunications
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Call Center

Summary of Position

Opennet is the best Internet service Provider in Cambodia. Currently, we are looking for a Call Center.

Main Duties and Responsibilities

  • Knowledge internet connection and other communication connections for customer following to procedures
  • Resolve technical issues for customers on the phone
  • Keep records of service to customers
  • Escalate and report issues and concerns to supervisor and manager as required
  • Perform professional communication with customers by phone and email
  • Provide details of potential customers or upgraded sales leads to the Sales Team
  • Any other related tasks as assigned from time to time by Manager

Team Size

03

Experience Required

- Required student 2nd year up in major IT at University.
- Speaking Khmer & English.

Minimum Educational Level Required

Associate Degree

Minimum Career Level Required

Fresh Graduate / Entry level

Languages Required

Khmer & English.

Other Requirements

  • Fresh graduate in IT or other related fields
  • Be good at speaking and writing in English and can speak Chinese is advance
  • Experienced configure Modems, router Wi-Fi and AP
  • Basic network TCP/IP, IP address, Switches and other relate to network basic
  • Knowledge DSL Fiber Optic and related internet technologies
  • Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM to 7:00AM next day)
  • Be good at communication initiative and problem solving

Application Deadline

Friday 30 November 2018

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Any enquiries? Call us : 023 22 44 22