Opennet (Internet Service Provider): currently, we are looking for a candidate in the position Call Center (Chinese speaking).

• Knowledge internet connection and other communication connections for customer following to procedures
• Resolve technical issues for customers on the phone
• Keep records of service to customers
• Escalate and report issues and concerns to supervisor and manager as required
• Perform professional communication with customers by phone and email
• Provide details of potential customers or upgraded sales leads to the Sales Team
• Any other related tasks as assigned from time to time by Manager

• Good speaking & Writing and Chinese
• Non experiences are encourage to apply
• Willing to learn new thing
• Working under pressure
• Good communication skills
• Good team player