BRED Bank Cambodia is a subsidiary of BRED Banque Populaire, a member of the BPCE Group, the 2nd largest banking group in France, serving more than 31.2 million customers, employing more than 100,000 people worldwide, and counting 9 million cooperative shareholders.

BRED Bank is looking for a Community Manager based in Head Office.

• Work alongside marketing and sales teams to manage BRED Bank Cambodia presence on digital channels
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Reach out to customer leads through phone call
• Redirect customer leads to the concerned sales team
• Respond to comments and customer queries in a timely manner
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Monitor and report on feedback and online reviews
• Liaise with other departments to stay updated on new products and features
• Amending, proofreading social media written content
• Provide engaging text, image and video content for social media accounts

Required Education & Skills:

• Minimum Bachelor degree in Communication or similar
• 2 years’ experience as Community Manager or Sales representative
• Excellent computer skills: efficient use of Adobe CC and Microsoft Office Suites
• Excellent verbal communication skills
• Fluent in Khmer (writing and speaking)
• Fluent in English (writing and speaking)
• French would be a plus

Required competencies:

• Awareness and curiosity for actual social media trends
• Discretion, integrity and rigor
• Outstanding organizational skills with the ability to work efficiently under pressure and to handle multiple tasks
• Effective communication.
• Autonomous and pro-active