Orkide Villa Group are a real estate development company based in Phnom Penh, Kingdom of Cambodia. The company specialises in the development of high-quality, mixed-use developments, based on principally residential uses. Currently, we are looking for Customer Relationship Officer.

• Building and maintaining relationships with clients and key personnel within customer companies
• Conducting business reviews to ensure clients are satisfied with their products and services
• Alerting the sales team to opportunities for further sales within key clients
• Letting customers know about other products the company offers
• Attending meetings with clients to build relationships with existing accounts
• Working closely with Account and Sales
• Resolving areas of concern as raised by clients
• Carrying out client satisfaction surveys and reviews
• Ensuring account managers are aware of changes within clients
• Passing leads to the sales team and following up on progress
• Liaising with internal departments to ensure client needs are fulfilled effectively
• Able to work multi-tasks and Supervise the day-to-day task assignments under manager
• Responsible for identifying areas of weakness and providing appropriate recommendations for resolving these issues
• Assisting with customer requests and questions
• Coordinates work with other executive and support staff to ensure a high performance, Customer service-oriented work environment
• Evaluate current operations to identify and implement process improvements
• Have the ability to get along with a variety of personality types
• Assist with other administrative tasks

• Bachelor in Business Administration or related field
• 2-3 Years experiences in dealing with customers and admin
• Proficiency in Microsoft Office programs, such as Word and Excel
• Strong interpersonal skills and an ability to build report with customers
• Hardworking with a strong work ethic
• A good people who can motivate himself
• Good in English and Chinese

Interest candidate can send CV and cover letter via email orkidevilla@topjobcambodia.com or put at office with address Building 138, Preah Norodom Blvd, Khan Chamkarmom, Phnom Penh, Cambodia