Green O Farm (GOF) has been set up for giving the opportunity for Cambodian people. GOF operates on the basis of a sound sense of responsibility towards the nation and the society in general. Our target can achieve base on internal and external customers. We need to meet and exceed the customers’ needs and expectation. We try to keep value with our customers. Come and go together for build relationship and business value.
Company
Green O Farm
Company Industry
Food & Beverages
No. of Employees
50-200
Address
# 216C, St. 63, Sangkat Beoung Kengkong I, Khan Chamkar Morn, Phnom Penh
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Phnom Penh
Salary Range
$150-$250
Job Reference No.
CR-5926-0518
Job Category
Food Service & Hospitality
Company Industry
Food & Beverages
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Customer Relationship Officer / Assistant (Telesales)

Summary of Position

Company Background – The increasing demand for organic vegetables in Cambodia, led Green O Farm (GOF) to venture into the organic field in 2009. In 2012, GOF shifted their farm operations to Kampong Speu province, after persuading local farmers from six villages to join hands with company. About 80 farmers are growing and providing fresh organic vegetables to GOF. In effect about 400 people in these six villages have been engaged in this organic production.

Our company tries to improve and instruct our farmers to use agriculture products with right condition and get best quality and quantity. Company is doing researches and developing from resource in Cambodia for producing organic vegetables. We preserve the natural resources and protect the environment. GOF’s mission is to convince Cambodians that organic produce is much better than produce which has been grown with the help of pesticides. Currently, we are looking for Customer Relationship Officer / Assistant (Telesales).

Main Duties and Responsibilities

  • Pick up phone call, reply chat applications, and communicate by e-mail with customers
  • Receive Purchase Order (P.O) from customers
  • Properly record P.O and pass to related parties
  • Follow up and push customer to order (telesales)
  • Recognize all issues make by customers and pass to related parties
  • Ensure to feedback customer’s compliance on time (after sales service)
  • Produce CSR daily report and send to sales & marketing, operation, and finance
  • Respond company hotline contacts

Other Requirements

  • Undergraduate/fresh graduate/experience with marketing, business, and related education
  • Fluent in Khmer, good in English, other languages are in advance
  • Computer skills with Ms. Office, Outlook, e-mail, website, social networks, chat apps
  • Cooling person (temper) and strongly work under pressure
  • Very good communication and persuasion skills
  • Have to be on time person, highly responsibility, and respect company policy as procedure
  • Full time / part time work
  • Negotiation salary based on working terms and conditions

Application Deadline

Monday 18 June 2018


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Any enquiries? Call us : 023 22 44 22