Company Industry
Telecommunications
Address
#29, Street 592, Sangkat Boeung Kok II,
Khan Toul Kork, Phnom Penh, Cambodia
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Kampong Som
Phnom Penh
Salary Range
Negotiable
Job Reference No.
CS-7172-0519
Job Category
Customer Support & Client Care
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Customer Service, ( Khmer / English / Chinese ). PP, SHV

Summary of Position

CAMBODIAN SINGMENG TELEMEDIA CO., LTD. is looking for a Customer Service, ( Khmer / English / Chinese ). PP, SHV.

Main Duties and Responsibilities

  • Maintain positive and professional attitude toward customers at all times
  • Respond and support to customer inquiries
  • Deal directly with customers either by telephone, electronically or face to face
  • Prepare and distribute customer activity reports
  • Follow up on customer interactions
  • Communicate with customers through various channels
  • Acknowledge and resolve on customer complaints
  • Understand about company product and service
  • Provide feedback on the efficiency of the customer service process
  • Keep records of customer interactions, transactions, comments and complaints
  • Communicate and coordinate with colleagues as necessary
  • Perform other tasks as assign by Management

Languages Required

Khmer / English / Chinese

Other Requirements

  • Bachelor Degree in Business administration or related skill
  • At least 1 year experience of Customer Service
  • Knowledge of how to deal and solve problems
  • Communication skills in speaking/Writing English
  • Knowledge of computer literacy especially Ms. Excel
  • Good interpersonal and Communication skills, patience, flexible, honest and friendly

Application Deadline

Saturday 29 June 2019


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Any enquiries? Call us : 023 22 44 22