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CAM-ASEAN, CAMBODIA-ASEAN International Institute, is registered as a private limited education company with Ministry of Commerce and recognized by Ministry of Education, Youth and Sport. CAM-ASEAN offers seven education services including (1) English Language Programs, (2) Chinese Language Programs, (3) Young Leaner Programs (4) Skills Training and Corporate English Programs, (5) Study Abroad Center, (6) Fast-Track Business English Program, and (7) E-Learning Program.
Company
CAM-ASEAN
Company Industry
Education
No. of Employees
50-200
Address
No 18 B , Street 205, Sangkat Tul Svay Prey
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Phnom Penh
Salary Range
$350-$450
Job Reference No.
CSS-7948-1219
Job Category
Customer Support & Client Care
Company Industry
Education
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Customer Service Supervisor ($350- $400)

Summary of Position

CAM-ASEAN: currently, we are looking for a candidate in the position Customer Service Supervisor ($350- $400).

Working Hour : 8:00 am - 12:00 pm & 2:00pm - 7:00 PM ( Monday to Friday and Half Saturday) 

Main Duties and Responsibilities

  • Manage and supervise all the customer service staff
  • Ensure smooth process from walk-in to registration
  • Be in charge of the calling customer service calling committee
  • Entering, filling and keeping students’ data
  • Monitor and control student attendance
  • Keep and maintain all relevant documentation
  • Facilitate and create students’ ID card
  • Ensure the customer services are all well inform of any updates, events or promotions
  • Be the main communication and information sources for the customer services, the school and students
  • In charge of reposing back on Facebook inquiry for pages: CAM-ASEAN pages
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Perform Other assigned tasks

Experience Required

At least 1-year experience

Other Requirements

  • Holding Bachelor Degree in management or other relevant fields
  • Having at least 1 year experience
  • Being creative, energetic, outgoing with a positive attitude and strong interpersonal skills
  • Being able to deal and interact well students, parents and clients
  • Good command of English language
  • Interested individuals may send their CVs and proof of qualification to email below!

Application Deadline

Sunday 15 December 2019

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Any enquiries? Call us : 023 22 44 22