A leading company in Phnom Penh specialising in financial services is seeking a Deputy Business Analyst to help develop and drive their growing business operations.

• Interact with staff to develop new strategies as a technical advisor for new business functions
• Assist with managing new apps, the releases and upgrades
• Interface with vendor partners and design optimal solutions for integration with Salesforce.com
• Define and document internal and external user interfaces and support system and data requirement clarification and definition
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs)
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Familiarity with Salesforce.com Integration components for SFDC (for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, and SFDC data loaders)
• Proficient with technology, including office applications, sales force automation, database systems, executing data imports, running exports, merging records, and running reports Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
• Develop requirements specifications according to standard templates
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
• Work directly with and serve as the liaison between business units, technology teams and support teams
• Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of new software or enhancements to existing software
• Ensure issues are identified, tracked, reported on and resolved in a timely manner
• Work with business unit personnel to identify required changes and communicate information to development team
• Assist in the enforcement of project deadlines and schedules
• Review and edit requirements, specifications, business processes and recommendations related to proposed solution
• Develop functional specifications and system design specifications
• Deliver informative, well-organized presentations

• Required to have a bachelor’s degree in Information Technology Management
• Experience using enterprise-wide requirements definition and management systems and methodologies
• Experience with Agile delivery methods is desired
• Knowledge of all phases of software development including requirements analysis and design