Saint Blanquat & A. is a professional Human Resources & Management Consultancy based in Cambodia. We are recognised in Cambodia for our capacity to hunt the highest profiles for CEO, Managing Director and other senior and middle management positions. We study profiles, identify skills and reflect individual and collective processes to maximise the efficiency of organisations. We work at international standards and our approach is completely confidential.
Company Industry
Human Resources
No. of Employees
#7B, Street 81
Phnom Penh
Job Detail
Type of Employment
Full time
Job Location
Phnom Penh
Salary Range
Job Reference No.
Job Category
Business & Strategic Management
Company Industry
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General Manager

Summary of Position

A hotel in Phnom Penh is looking for a General Manager who will be in charge of all aspects of operations at the hotel, as well as day-to-day staff management and guests. They should be symbolic head of the hotel. Provide leadership and strategic planning to all departments in support of hotel service culture, maximized operations and guest satisfaction. Work Very closely with the head office and other Board of director. Manage the Hotels management team (HOD's) and ensuring good productivity inside the organisation. Ensure hotel targets to deliver an excellent Guest experience (profitability and guest satisfaction measures). He/she will be based in Phnom Penh.

Main Duties and Responsibilities

  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Responsible for recruiting, training, direction, and motivation of staffs
  • Managing budgets and financial plans as well as controlling expenditure
  • Coordinate front office activities; resolve guest issues as well as problems among staff
  • Participate in financial activities and monitor the facility’s revenue, including setting room rates, establishing budgets, and allocating funds to departments
  • Develop and implement policies and procedures to ensure that the hotel facility operates smoothly
  • Ensure that the facility operates efficiently within the guidelines of all policies and procedures
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Manage and develop the Hotel Executive team to ensure career progression and development.
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Reporting to

To Chief Executive Officer

Experience Required

At least 5 to 10 years’ experience in the hospitality industry, with significant local and international experience, ideally including experience in remote locations.

Minimum Educational Level Required

Bachelor's Degree

Minimum Career Level Required

Manager (Staff supervisor,...)

Languages Required

Strong English Speaking skills

Other Requirements

  • Bachelor’s Degree in Hospitality or Hotel Management required (Master’s Degree Preferred)
  • Strong knowledge of hospitality software
  • Strong computer skills in MS Word, Excel & Quick-books
  • Proven leadership experience in a hotel setting
  • Good interpersonal skills

Application Deadline

Monday 01 January 2018

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