A leader in sourcing, quality, production and compliance services company is looking for a Quality Team leader who plays an important role in the organization and is responsible for taking care of all quality matters in the assigned Country leading a team of Seniors Supervisors, Supervisors and Supporters. This person should have effective communication skills towards company’s Staff, suppliers and our client representatives. He/she will educate, train and share his/her knowledge and experiences within the organization. He/she will be based in Vietnam.

Team Management 40%

• Lead a team of 2 or more Seniors Supervisors.
• Able to motivate, stimulate and inspire his or her team-members.
• Review the manpower allocated to all factories of his/her Country with the input of the Seniors Supervisors.
• Lead the TQS meeting: Set-up agenda and prepare the KPI Performance by Suppliers, status of the three top defects, fail inspections and IPR’s, and status of Corrective and Preventive action plans from factories (CAP’s & PAV’s)
• Conduct one to one meetings in weekly bases with the Seniors Supervisors to review specific issues, performance, analysis of reports, feedback etc.
• Provide guidelines to the Seniors Supervisors how to prevent and solve quality issues.
• Provide leadership to achieve pass on the 20%, prefinals and 100% PSI-Inspections
• Encourage a working environment that promote personal development
• Lead the team to follow the adherence to client’s quality standards and policies.

Preventing Problems 30%

• Order follow up and weekly factory visit.
• Analyze the IPR’s reports and request CAP’s to the factories when the report shows close to the 2.5% AQL limit or high concentration of defect in specific area.
• Follow up the OVV (Order Overview) report from the Account Coordinator and review if it has included styles that has never been sewn by specific factory to take preventive actions
• Analyze weekly the trend of defects per supplier using our PBI reporting and work with the Seniors Supervisors to set actions plans and/or preventive actions
• Communicate with client representatives & supplier management to achieve quality standards
• Analyze and follow up with the Senior Supervisors the internal Preventive and Corrective Actions in case of fail a 20% or 100% audit.
• Alert and advice to the Compliance team about issues concerning Health & Safety, Environment and labor
• Lead the three top defects reduction project in his /her Senior Supervisors

Management of the Quality process and procedures 30%

• Conduct processes inspections affecting the Quality during factory visits: fabric Inspection, fabric Relaxation, washing test, fabric storage cutting and spreading, bonding, pad printing, heat transfer etc.
• Prepare visits reports following action plans when deviation has been found.
• Conduct random inspections at the end of production lines, after pressing and packaging during visits to understand critical lines and operations affecting the Quality.
• Visit frequently critical suppliers and set meetings with the Top Management of the factory.
• Review Chemical tests and Fitting reports: in case of comments affecting the quality request to the Senior Supervisor follow up with her/his team.
• Analyze weekly basis the KPI per Senior Supervisor and share the report to the Regional TQS Quality Manager.
• Request support to the TS (Technical Support) Senior Supervisor for follow up special orders, complexity of the products, new fabrics, new process.
• Balance the work of the Senior Supervisors according to the historical data performance by supplier, new factories, special orders.
• Report to the Regional Quality Manager the status of specific projects assigned
• Alert to the Regional Quality Manager and Country Manager if the factory is not following client’s standard procedures, example start production before Pre-Production Meeting.
• Ensure that the fail analysis process was conducted in case or fail the 20% or 100% psi

• Bachelor’s degree
• Knowledge of EU and USA Quality standards
• Can use Word, Excel and Power Point Programs
• Can work under pressure and work without Supervision
• Enjoy coaching and training to others
• A person who motivates, stimulates and inspires the team members
• A team player who is able to forward passion, drive and enthusiasm
• Flexible and able to adapt to different circumstances and nationalities
• Ambitious, passionate and mentality to succeed
• Pro-active and able to use own initiative