Our client is the world’s largest commercial real estate service and investment firm. They are looking for a Shared Service Manager who will manage support services such as HR, Admin, Accounting, IT and Marketing to ensure the effective support to sales department. He/she will be based in Phnom Penh.

• Identify the issues in current system and initiate the recommendations for improvement
• Drive continuous improvement and simplification towards the system and process for efficiency improvement / internal control enhancement
• Review and resolve support department inquiries escalated by each department
• Co-pilot/partner with Country Business Leaders in driving the business results including establishing good control, monitoring, reporting mechanisms and relationship with those
• Provide follow up training and coaching to staff to resolve the issues independently in the future
• Provide guidance business line leaders to assist on appropriate decisions, measure the effectiveness of the decision to improve internal & external customer satisfaction
• Review & monitor the budget & expenses for each supporting department
• Partner with SEA or APAC Finance teams on all financial analysis matters including5-year business planning, forecasts, budgets, Management reviews, ad-hoc studies
• Weekly Report to the Country Director and monthly report to the BOD
• Work with other Corporate Finance/accounting members, auditors and company secretaries for statutory reporting requirements of companies

Report to To Country Director

• Education: Degree in Accounting, Finance or related field preferred
• At least 5-7 years of demonstrated work experiences in multi-national companies
• Knowledge of the laws and regulations in Cambodia
• Knowledge of the accounting
• Ability to identify trends and coach staff to improve performance
• Ability to write procedures documents, job aids and conduct internal trainings
• Knowledge of the various methods and techniques used in conducting employeeperformance evaluations and employee training and development
• Ability to de-escalate conflict and provide service recovery to dis-satisfied employeeand client
• Thorough knowledge of human resources laws and regulations
• Knowledge of the various methods and techniques used in conducting employeeperformance evaluations and employee training and development
• Ability to lead others, organize and review work
• ofthe job to be accomplished, the capabilities of subordinates, and available resources;controlling work through periodic reviews and/or evaluations; determining the needfor disciplinary action and recommending disciplinary action
• Ability to review and compare data for accuracy, completeness and consistency
• Ability to communicate effectively, both verbally and in writing
• Self-driven, result-oriented, highly-committed, attention to detail, highly, logicalthinking with ability to work under tight timeline, pressure, ambiguity andindependently
• Fast learner with ability to work and self-adapt well in a fast-paced environment withmultiple priorities / parties simultaneously
• Solid interpersonal, collaboration and communication skills with strong Cambodia andEnglish proficiency
• Team player, able to work cross functionally within complex/matrix organizations;interact effectively with and adapt to both Asian and Western business managementstyle/culture
• Strong command of MS Office software such as Excel, Word and Power point.Advanced skills in Microsoft Excel