Company
MekongNet
Company Industry
Telecommunications
No. of Employees
>200
Address
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd.
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Phnom Penh
Job Reference No.
TSE-7670-0919
Job Category
IT & Software Development
Company Industry
Telecommunications
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Technical Support Engineer

Summary of Position

MekongNet: currently, we are looking for a candidate in the position Technical Support Engineer.

Main Duties and Responsibilities

  • Provide IT support to customer, mainly related to internet service 
  • Assist troubleshoot networks, internet connectivity in the customer site or the company 
  • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment 
  • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
  • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
  • Travel to customer site to install/configure modem/device & solve other related internet issues 
  • Customers’ site survey and draw diagram, included laying cable
  • POP maintenance 

Minimum Educational Level Required

Bachelor's Degree

Minimum Career Level Required

Experienced (Non-manager)

Languages Required

English

Other Requirements

  • Bachelor Degree of IT or related field is required. Undergraduate is also welcome
  • Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
  • Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch
  • Good spoken English and/ (or) any other languages: Chinese/Thai/Vietnamese is a plus
  • Personal motorbike is a plus 
  • Be able to travel and stay in other provinces
  • Loyalty, honesty, patient work, positive aptitude
  • Be willing to support as needed

Application Deadline

Monday 30 September 2019


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Any enquiries? Call us : 023 22 44 22