Company
MekongNet
MekongNet
Company Industry
Telecommunications
Telecommunications
No. of Employees
>200
>200
Address
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd.
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd.
Job Detail
Hiring
Employee
Employee
Type of Employment
Full time
Full time
Job Location
Phnom Penh
Phnom Penh
Job Reference No.
TSS-7676-0919
TSS-7676-0919
Job Category
IT & Software Development
IT & Software Development
Company Industry
Telecommunications
Telecommunications
Apply to this position
Technical Support Supervisor
Summary of Position
MekongNet: currently, we are looking for a candidate in the position Technical Support Supervisor.
Main Duties and Responsibilities
- Provide IT support to customer, mainly related to internet service
- Assist troubleshoot networks, internet connectivity in the customer site or the company
- Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
- Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs
- Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
- Travel to customer site to install/configure modem/device & solve other related internet issues
- Customers’ site survey and draw diagram, included laying cable
- POP maintenance
Minimum Educational Level Required
Bachelor's Degree
Minimum Career Level Required
Experienced (Non-manager)
Languages Required
English
Other Requirements
- Bachelor Degree of IT or related field is required. Undergraduate is also welcome
- At least 3 years experiences of technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
- Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.
- Good spoken English and Chinese
- Chinese Nationality is encouraged to apply
- Be able to travel and stay in other provinces
- Loyalty, honesty, patient work, positive aptitude
- Be willing to support as needed
Application Deadline
Monday 30 September 2019
Apply to this position
Apply via email
Any enquiries? Call us : 023 22 44 22