Opennet is the best Internet service Provider in Cambodia. Currently, we are looking for a Call Center.

• Knowledge internet connection and other communication connections for customer following to procedures
• Resolve technical issues for customers on the phone
• Keep records of service to customers
• Escalate and report issues and concerns to supervisor and manager as required
• Perform professional communication with customers by phone and email
• Provide details of potential customers or upgraded sales leads to the Sales Team
• Any other related tasks as assigned from time to time by Manager

• Fresh graduate in IT or other related fields
• Be good at speaking and writing in English and can speak Chinese is advance
• Experienced configure Modems, router Wi-Fi and AP
• Basic network TCP/IP, IP address, Switches and other relate to network basic
• Knowledge DSL Fiber Optic and related internet technologies
• Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM to 7:00AM next day)
• Be good at communication initiative and problem solving