Internet Service Provider
ក្រុមហ៊ុន
King Technologies Co,. Ltd (OPENNET)
អាជីវកម្ម
Telecommunications
នយោជិក
>200
អាស័យដ្ឋាន
No 49, Street 306, Sangkat Beoung Kengkang 1, Khan Chamkarmon, Phnom Penh
ព័ត៌មានស្តីពីការងារ
ចំនួនបុគ្គលិកដែលត្រូវជួល
Employee
ពេលវេលាធ្វើការ
Full time
ទីតាំងកន្លែងធ្វើការ
Phnom Penh
ចំនួនប្រាក់ខែ
Negotiable
សារៈ​ប្រយោជន៏ដែលទទួលបានបន្ថែមពីលើប្រាក់ខែ
• Insurance accident 24/24
• Annual leave
• 13th month bonus
• Career advancement opportunity
• Company's birthday bonus and Khmer New Year
• Annual trip
• Annual staff party
លេខកូដការងារ
CC-7039-0419
ប្រភេទនៃការងារ
IT & Software Development
អាជីវកម្ម
Telecommunications
Apply to this position

Call Center

ការសង្ខេបពីមុខតំណែងការងារ

King Technologies Co,.LTD. operates telecommunication services based on cable such as copper cable (ADSL, Broadband,etc..) and fiber cable for premium service such as FTTH , Leased Line, etc... Supporting the very latest in multimedia and internet services with the highest technology over the world. Its extensive nationwide network coverage is available in all 8 provinces in Cambodia (Phnom Penh capital , including some of provinces ). The company’s workforce consists of more than 700 people including local and foreign experts. Clients are individuals, businesses, research and educational organizations, NGOs, and departments of the Royal Government of Cambodia. Currently, we are looking for a Call Center.

កាតព្វកិច្ចនិងតួនាទី

  • Knowledge internet connection and other communication connections for customer following to procedures
  • Resolve technical issues for customers on the phone
  • Keep records of service to customers
  • Escalate and report issues and concerns to supervisor and manager as required
  • Perform professional communication with customers by phone and email
  • Provide details of potential customers or upgraded sales leads to the Sales Team
  • Any other related tasks as assigned from time to time by Manager

រយៈពេលនៃបទពិសោធន៍ការងារ

at least 1 year

កំរិតនៃការអប់រំ

Bachelor's Degree

កំរិតនៃតំណែងការងារ

Fresh Graduate / Entry level

កំរិតនៃភាសា

Khmer and English

តំរូវការផ្សេងៗទៀត

  • Fresh graduate in IT or other related fields
  • Be good at speaking and writing in English and can speak Chinese is advance
  • Experienced configure Modems, router Wi-Fi and AP
  • Basic network TCP/IP, IP address, Switches and other relate to network basic
  • Knowledge DSL Fiber Optic and related internet technologies
  • Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM to 7:00AM next day).
  • Be good at communication initiative and problem solving

រយៈពេលនៃការផុតកំនត់

Tuesday 30 April 2019


Apply to this position

OR

Apply by email

Send email
Any enquiries? Call us : 023 22 44 22