Unisun Development Corp is a SME which is embarking upon an exciting journey of becoming a prominent land development and construction company. Currently, we are looking for IT administrator.

The IT Helpdesk support for software (OS, MS office, MS SQL server, MS Exchange, and so on) and hardware (desktop, laptop, router, UPS and so on), Business applications, cabling network, phone, apply security to local system and network (LAN, WAN), follow-up rules an policy, update task and report to supervisor level.

• Provide Helpdesk support and resolve problems regarding hardware, software and network
• Respond user requests provide resolution via phone, person, remotely
• Communicate/report all request and problem to manager
• Oversee multitude different troubleshooting mechanisms resolve issues a timely manner
• Activities request interaction application software operating to diagnose resolve problems
• Install, maintain share printer, scanner, computer within LAN network
• Install, configure, maintain MS Exchange server and Outlook client
• Traveling between remote sites location within Phnom Penh and province required
• Monitor workstations and servers antivirus, update and security patch
• Daily check (event logs, backup and so on…)
• Troubleshoot networks, systems, applications used
• Enforce compliancy of IT resources policy to end users
• Set Operating System Software based on business request
• Secure data and system from internal and external attacks
• Secure Internal Network and Internet connections (firewall)
• Configure, deploy and maintain new workstation, peripheral equipment and software
• Involve with supplier and technical support (resolve issue, have quotation and so on…)
• Maintain IT inventory of all hardware (in used, spare part) and software (# licenses)
• Testing and evaluating new technology
• Execute relevant reporting and operational tasks required by IT supervisor

• BBA degree in Information Technology or relevant/specific field

Technical skills:

• System, hardware and network troubleshooting
• MS Windows workstation 7/8/10 and server 2008, 2012, 2016
• MS Office Pro Plus 2013, 2016
• Database SQL server 2014
• MS Exchange email server
• Switch and Routing Cisco, Mikrotic
• Fix/upgrade hardware and software
• System and data protection (example: backup)

Soft skills:

• Strong communication skills
• Teamworking
• Strong prioritize task
• Fluent in English and Khmer