ក្រុមហ៊ុន
MekongNet
MekongNet
អាជីវកម្ម
Telecommunications
Telecommunications
នយោជិក
>200
>200
អាស័យដ្ឋាន
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd.
AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd.
ព័ត៌មានស្តីពីការងារ
ចំនួនបុគ្គលិកដែលត្រូវជួល
Employee
Employee
ពេលវេលាធ្វើការ
Full time
Full time
ទីតាំងកន្លែងធ្វើការ
Phnom Penh
Phnom Penh
លេខកូដការងារ
PSO-7672-0919
PSO-7672-0919
ប្រភេទនៃការងារ
Customer Support & Client Care
Customer Support & Client Care
អាជីវកម្ម
Telecommunications
Telecommunications
Apply to this position
Phone Support Officer
ការសង្ខេបពីមុខតំណែងការងារ
MekongNet: currently, we are looking for a candidate in the position Senior Electrical Engineer.
កាតព្វកិច្ចនិងតួនាទី
- Daily update customer feedback into system
- Key in information from Customers into system
- Respond to customer properly once complain exist
- Identity customer want and need
- Daily and weekly report customer feedback to leader and manager
- Follow up with dealer for checking the root cause of customer feedback/complain and pending issues
- Knowledge internet connection and other communication
- Resolve technical issues for customers on phone
- Connections for customer following to procedures
- Perform professional communication with customer by phone and email
- Provide 24/7 customer support and promptly respond to any customer
- Other task assigned by management
Shift Times:
- From 01:00 to 09:00
- From 09:00 to 09:00
កំរិតនៃការអប់រំ
Bachelor's Degree
កំរិតនៃតំណែងការងារ
Fresh Graduate / Entry level
កំរិតនៃភាសា
English
តំរូវការផ្សេងៗទៀត
- Associate or Bachelor Degree in information technology or other related fields
- Fresh Graduate students are encouraged to apply
- Able to speak English, Chinese speaking is a plus
- Knowledge of Computer (Word, Excel, Power point)
- Honest, flexible, Responsible, Hardworking, able to work under pressure
- Available to stand by and work on rotations
- Willing to work with customer complaints, and feedback
រយៈពេលនៃការផុតកំនត់
Monday 30 September 2019
Apply to this position
Apply by email
Any enquiries? Call us : 023 22 44 22