Our client is an international bank in Cambodia. They are looking for a Relationship Manager who will be responsible for maintaining relationship with existing customers and expanding customer based for the bank as well as participating in marketing activities. He/ She will be based in Siem Reap.

• Meet and exceed the assigned sales and revenue targets though acquiring new customers for deposit and lending products
• Manage and grow existing customer portfolio for FUM, loan, revenue and profitability
• Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities
• Contribute to the business success by initiating and participating in various cold-calling and marketing activities
• Provide high standard of service to all customers at all times
• Be always attentive to all customer needs, issues or complaints and provide appropriate solutions and effective complaint handling
• Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures
• Minimize and make immediate report on any potential financial or operational losses
• Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge

Report to Branch Manager

• Bachelor Degree in related fields or lower degree accepted if at least 3 years' experience in similar position
• Financial background, analytical and credit background
• Computer literacy and English & French language proficiency
• Proven sales and service record in banking or related industries
• Outgoing personality, confidence and ability to work under pressure
• Autonomous and pro-active with customer focus and strong communication skills
• Good planning, negotiation, problem solving & organizing skills