Internet Service Provider
Company Industry
No. of Employees
No 49, Street 306, Sangkat Beoung Kengkang 1, Khan Chamkarmon, Phnom Penh
Job Detail
Type of Employment
Full time
Job Location
Phnom Penh
Salary Range
Salary Benefits
• Insurance accident 24/24
• Annual leave
• 13th month bonus
• Career advancement opportunity
• Company's birthday bonus and Khmer New Year
• Annual trip
• Annual staff party
Job Reference No.
Job Category
IT & Software Development
Company Industry
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Call Center Chinese speaking

Summary of Position

King Technologies Co,.LTD. operates telecommunication services based on cable such as copper cable (ADSL, Broadband,etc..) and fiber cable for premium service such as FTTH , Leased Line, etc... Supporting the very latest in multimedia and internet services with the highest technology over the world. Its extensive nationwide network coverage is available in all 8 provinces in Cambodia (Phnom Penh capital , including some of provinces ). The company’s workforce consists of more than 700 people including local and foreign experts. Clients are individuals, businesses, research and educational organizations, NGOs, and departments of the Royal Government of Cambodia. Currently, we are looking for a Call Center Chinese speaking.

Main Duties and Responsibilities

  • Knowledge internet connection and other communication connections for customer following to procedures
  • Resolve technical issues for customers on the phone
  • Keep records of service to customers
  • Escalate and report issues and concerns to supervisor and manager as required
  • Perform professional communication with customers by phone and email
  • Provide details of potential customers or upgraded sales leads to the Sales Team
  • Any other related tasks as assigned from time to time by Manager

Experience Required

at least 1 year

Minimum Educational Level Required

Bachelor's Degree

Minimum Career Level Required

Fresh Graduate / Entry level

Languages Required

Khmer and chinese

Other Requirements

  • Good speaking & Writing and Chinese
  • Non experiences are encourage to apply
  • Willing to learn new thing
  • Working under pressure
  • Good communication skills
  • Good team player

Application Deadline

Tuesday 01 October 2019

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Any enquiries? Call us : 023 22 44 22