Saint Blanquat & A. is a professional Human Resources & Management Consultancy based in Cambodia. We are recognised in Cambodia for our capacity to hunt the highest profiles for CEO, Managing Director and other senior and middle management positions. We study profiles, identify skills and reflect individual and collective processes to maximise the efficiency of organisations. We work at international standards and our approach is completely confidential.
Company Industry
Human Resources
No. of Employees
#7B, Street 81
Phnom Penh
Job Detail
Type of Employment
Full time
Job Location
Phnom Penh
Salary Range
Job Reference No.
Job Category
Customer Support & Client Care
Business & Strategic Management
Company Industry
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Commercial Sales Manager

Summary of Position

One of the main transportation groups in Cambodia is seeking for a Commercial Sales Manager who will be responsible for managing commercial non-aeronautical activities (including space leasing, advertising, car parking, sub-concession contracts, etc.) within the perimeter of the Business Unit, optimizing the net commercial income of non-aeronautical activities for the Airport, taking into account the overall infrastructure harmony and operational constraints, protecting the existing income and develop best-practice retail management, aligning with the policies and strategies set by the Commercial Division at the Corporate Level. He/she will be based in Phnom Penh.

Main Duties and Responsibilities

1. Commercial Activity Management

  • Coordinate and support the implementation of new projects/ clients/ products
  • Develop and maintain good communication with existing business partners
  • Promote and organize the development of the airport’s unused landholdings and spacing
  • Manage the commercial agreements under his/her responsibility, including the contractual and financial aspects, in coordination with the concerned internal departments
  • Implement and coordinate promotional, seasonal and incentive commercial campaign within airport tenants in order to stimulate turnover and airport shopping area concept

 2. Performance Monitoring and Sales Analysis

  • Monthly monitor concessionaire’s sales and activities
  • Ensure the performance of the contracted business partners is at a high level and the terms & conditions of the contract/agreement are followed respectively
  • Report monthly on the development of commercial activities and analyse the trends and commercial KPIs
  • Prepare annual budget and non-aeronautical revenue forecast
  • Work with concessionaire on marketing and sales plans to maximize sales
  • Follow-up and exploit the result of customers’ feedback and surveys to adjust the priorities and communicate with retailers about improvement ideas
  • Receive complaints and solve the problems for the contracted operators, tenants or business partner
  • Ensure that the sub concessionaires apply security rules strictly and safely
  • Act as liaison between concessionaires, operational departments and airport management and participate to the relevant workgroups

3. Relationship management

  •  Receive ad-hoc request and act in accordance

Reporting to


Experience Required

Minimum five years of experiences in sales, marketing and/or customer services

Minimum Educational Level Required

Bachelor's Degree

Minimum Career Level Required

Experienced (Non-manager)

Languages Required

Proven proficiency in spoken and written English and Khmer

Other Requirements

  • Bachelor degree in Business Development, Marketing or relevant fields. Master degree is a plus
  • Good knowledge in airlines, commercial activities, shopping malls, tourism & hospitality industry would be an advantage
  • Good business acumen with a commercially-driven focus
  • Excellent interpersonal and communication skills
  • Well-organized, diplomatic, loyal and highly motivated person
  • Innovative and can do attitude
  • Strong leadership and management skills
  • Good knowledge in Microsoft Offices and high proficiency with MS excel 

Application Deadline

This employer is still looking for candidates. Send your application now.

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Any enquiries? Call us : 023 5445 006