After two years of successful operations based in Phnom Penh, Saint Blanquat & A. in May 2014 launched the first professional consultancy in Siem Reap to localise specialised recruitment and human capital management. With expertise and knowledge, our consultants recruit, motivate and coach your most talented personnel and maximise the efficiency and productivity of your organization. We work at international standards and our approach is completely confidential.
Company Industry
Human Resources
No. of Employees
<10
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Siem Reap
Salary Range
$5000-$6000
Job Reference No.
CNGMSH1411
Job Category
Business & Strategic Management
Company Industry
Hospitality
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General Manager

Summary of Position

A luxury boutique hotel in Cambodia is looking for a General Manager

The General Manager will be in charge of managing the overall administration of the hotel including Sales, Marketing, Revenue Generation, Cost Control, etc.

Minimum 15 years experience in Hotel Industry with at least 5 years experience as General Manager of pre-opening boutique or luxury hotels.

Professional proficiency in English and other language is a plus.

Main Duties and Responsibilities

  • Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports
  • Optimize people development, sales, profit, and customer satisfaction in accordance with efficient business practices, policies and procedures as set forth by the hotel and as referred to in various manuals & procedural update
  • Manage overall operations through consistent visits while using all information resources available such as Gap Analysis, Customer Satisfaction Measurement and other reports/tools
  • Hire and train heads of departments and other key staffs 
  • Demonstrate a high level of integrity and take full ownership of personal and team actions
  • Provide leadership, direction & support to the sales team and participate actively in the implementation of the annual sales plan. Participate in sales calls to key accounts and seek out and capitalize on all revenue improvement opportunities
  • Maximize overall results through the successful daily operation of all departments
  • Attain budgeted Net Operating Income (NOI) by achieving budgeted goals in the following metrics: RevPAR, Market Share Index, RGP, Brand Guest Satisfaction Index, Associate Satisfaction Index
  • Assure that all hotel equipment and machinery is in excellent working condition through ongoing system checks and preventive maintenance

Reporting to

To the Owner

Experience Required

Minimum 15 years experience in Hotel Industry with at least 5 years experience as General Manager of pre-opening boutique or luxury hotels.

Minimum Educational Level Required

Master's Degree

Minimum Career Level Required

Manager (Staff supervisor,...)

Languages Required

Professional proficiency in English and other language is a plus

Other Requirements

  • Master Degree’s in Hospitality Management or equivalent
  • Must be dedicated professionals who are hard working with a proven track record of employing effective Communications, Sales and Marketing skills
  • Customer driven with an extremely proactive and 'switched on' personality and an outgoing, charismatic and approachable character
  • Must be passionate and with a positive, flexible 'can do attitude' who's hands-on
  • Ability to lead his/her team by example and thrive in working with a multi-cultural team and guests 
  • Must be good at effective communication skill, planning for business, supervising people, teamwork, adaptability, and customer focus
  • Proficiency in Computer literature

Application Deadline

Monday 01 January 2018


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Any enquiries? Call us : 023 22 44 22