ហត្ថាកសិករ គឺជាគ្រឹះស្ថានមីក្រូហិរញ្ញវត្ថុធំលំដាប់ទី៣ នៅព្រះរាជាណាចក្រកម្ពុជា និងជាក្រុមហ៊ុនបុត្រសម្ព័ន្ធរបស់ធនាគារក្រុងស្រ៊ី ដែលជា ធនាគារពាណិជ្ជធំលំដាប់ទី៥ នៃព្រះរាជាណាចក្រថៃឡង់ន៍ ហើយក៏ជាសមាជិកនៃសម្ព័ន្ធហិរញ្ញវត្ថុអន្តរជាតិ Mitsubushi UFJ Financial Group (MUFG) ដែលជាសម្ព័ន្ធហិរញ្ញវត្ថុធំបំផុតនៃប្រទេសជប៉ុន និងលើសកលលោកផងដែរ។ ដើម្បីឆ្លើយតបនឹងការរីកចម្រើននេះ យើងកំពុងស្វែងរក បេក្ខជន ដែលមានលក្ខណៈសម្បត្តិគ្រប់គ្រាន់សម្រាប់មុខតំណែងដូចខាងក្រោម៖
Company
Hattha Kaksekar Limited
Hattha Kaksekar Limited
Company Industry
Banking, Financial Services
Banking, Financial Services
No. of Employees
>200
>200
Address
ការិយាល័យកណ្តាល ហត្ថាកសិករ ដែលមានអាសយដ្ឋានផ្ទះលេខ៦០៦ ផ្លូវ២៧១ សង្កាត់បឹងទំពុនទី១ ខណ្ឌមានជ័យ រាជធានីភ្នំពេញ
ការិយាល័យកណ្តាល ហត្ថាកសិករ ដែលមានអាសយដ្ឋានផ្ទះលេខ៦០៦ ផ្លូវ២៧១ សង្កាត់បឹងទំពុនទី១ ខណ្ឌមានជ័យ រាជធានីភ្នំពេញ
Job Detail
Hiring
Employee
Employee
Type of Employment
Full time
Full time
Job Location
Phnom Penh
Phnom Penh
Job Reference No.
HSO-8690-0620
HSO-8690-0620
Job Category
IT & Software Development
IT & Software Development
Company Industry
Banking, Financial Services
Banking, Financial Services
Apply to this position
IT Helpdesk & Support Officer
Summary of Position
Hattha Kaksekar Limited: Currently, we are looking for a IT Helpdesk & Support Officer.
Main Duties and Responsibilities
- Manage overall issue activities and report issues or challenges to supervisor.
- Review, follow up pending tasks and consolidate weekly activity report.
- Communicate, answer and advice on appropriate actions to users per request/issue via telephone/email and other communication means.
- Administrate on FLEXCUBE core banking functionality, Complaint Sheet and Helpdesk Issue-Solution system.
- Follow up support result and feedback with all users at Head Office and branches.
- Assist in contact Off-Shore Team support to follow up urgent SRs and FLEXCUBE enhancement.
- Assist Finance Branch Support and related departments on system functionalities and testing.
- Ensure FLEXCUBE functionality set up guideline and Helpdesk Manual Operation (SLA) is followed.
- Perform other tasks as required by supervisor.
Reporting to
- Unit Manager of CBS for IT Service Management
Other Requirements
- Bachelor degree in computer science or related field.
- At least 2 years experiences of management IT/MIS.
- Good understanding of finance, accounting and Banking / Microfinance.
- Work experience with Microfinance or commercial bank is a plus.
- Excellent understanding and practice of FLEXCUBE Core Banking or others.
- Good knowledge of Oracle PL/SQL and willingness to learn new software systems.
- Understanding of Database design and client server architectures.
- Be knowledge of HTML, ASP.Net, C##, Java.
- Excellent communication skills, including English speaking and writing skills.
Application Deadline
Tuesday 30 June 2020
Apply to this position
Apply via email
Any enquiries? Call us : 023 22 44 22