Casa Hotel is looking for a Receptionist (Morning Shift).

• Handles guest's registration process and checkout procedure.
• Handles guest mail and reservations when the reservation department is closed.
• Coordinates room status updates with other departments.
• Coordinates maintenance work with engineering and maintenance division.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, directions, etc.
• Responds to all guest requests in an accurate and timely manner.
• - Accepts cash, counts money, give change and issues receipt for funds received.
• - Handles simple accounting works by using Point of Sales System.
• - Works harmoniously and professionally with co-workers and supervisors.

To Front Office Manager

• Service-oriented, well-mannered, energetic, hardworking and trustworthy.
• Able to establish and maintain effective working relationships with others.
• Able to ensure friendly and efficient guest service.
• Experience in hospitality or customer service industry is an advantage.
• Must have knowledge in basic accounting principles.
• Skills in handling and counting cash.