Renaissance Downtown Dubai: currently, we are looking for a candidate in the position Restaurant Waiter/es. You represent the Company and its standards in any task you perform. Guests will spend most of their time liaising with you. You are the master of the Guest Experience.

• Maintain a positive and full of energy attitude at all times
• Comply with company policies, safety and local regulations to the letter
• Complete your Opening, Closing and Operational duties with no exception
• Ensure all sections are fully stocked and all operating needs are covered
• Respect and trust with the decisions taken by the Management
• Attend to trainings scheduled to ensure you are up to the company standards and expectations
• Complete all duties assigned by the Restaurant Master
• Be as informative as you can. Inform before being asked
• Demonstrate an excellent knowledge of our menu inside out at all times
• Respond and handle customer complaints ensuring guests perceive the outcome as satisfactory
• Build and maintain a good relationship with our guests, to improve their experience and contribute to repeat business
• Anticipate guest needs through suggestive selling and upselling whenever it’s possible
• Obtain and analyse regularly feedback from guests and staff to ensure an excellent Guest Experience

Restaurant Supervisor

• High school diploma required or equivalent required
• Some experience in the restaurant industry preferred
• Fluent in English
• Friendly demeanor and a positive attitude
• Trustworthy and reliable
• Commitment to excellent customer service
• Able to handle working in a fast-paced environment