Telecommunications
#29, Street 592, Sangkat Boeung Kok II,
Khan Toul Kork, Phnom Penh, Cambodia
Employee
Full time
Phnom Penh
TS-7886-1119
IT & Software Development
Telecommunications
Technical Support, ( Khmer / English / Chinese ). Phnom Penh
Summary of Position
CAMBODIAN SINGMENG TELEMEDIA CO., LTD: currently, we are looking for a candidate in the position Technical Support, ( Khmer / English / Chinese ). Phnom Penh.
Main Duties and Responsibilities
❖Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
❖Accommodates client disabilities by recommending devices and techniques
❖Maintains client confidence and protects operations by keeping information confidential
❖Contributes to team effort by accomplishing related results as needed
❖Provide support, including procedural documentation and relevant reports
❖Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
❖Rapidly establish a good working relationship with customers and other professionals, such as software developers
❖Conduct electrical safety checks on computer equipment
❖Other tasks from manager
Minimum Educational Level Required
Minimum Career Level Required
Languages Required
Other Requirements
❖At least 2 or 3-year experience.
❖Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
❖Problem solving skills and strong customer focus
❖Good communication in Khmer and English
Application Deadline
Apply to this position
Apply via email
Any enquiries? Call us : 023 22 44 22