DH Food & Beverages a company under Thelys Asia Group. Our businesses are pubs, cafe houses, privilege lounge, and fast food. We currently have only 1 pub, Moon Knight, and expanding 2 more cafe houses this year. Thus we are looking for a strong commitment team to join us, to learn and share new exciting experiences and to grow together. We are a local company owned 100% by Cambodian, and we look forward to applying international standards in our operation both internal and external. Our principle is to comply with labor laws of Cambodia, and other standards to ensure the well being of our employees.
Company Industry
Food & Beverages
No. of Employees
House #88, Street 146, Sangkat Psar Depo 2, Khan Toulkok
Job Detail
Type of Employment
Full time
Job Location
Phnom Penh
Salary Range
Salary Benefits
- 13 Month salary
- Health insurance benefits
- Applicable for 1 year plus serving employee only
- Under Year 1 contract, all employees will be held 10% of their salary as saving
Job Reference No.
Job Category
Food Service & Hospitality
Company Industry
Food & Beverages
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Summary of Position

DH Food & Beverages: Currently, we are looking for Waiter/Waitress to ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.

Main Duties and Responsibilities

  • Greets guests and presents them with the menu
  • Informs guests about the special items for the day and menu changes if any
  • Suggest food and beverages to the guest and also try to upsell
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system
  • Obtaining revenues, issuing receipts, accepting payments, returning the change
  • Performing basic cleaning tasks as needed or directed by supervisor
  • Filling in for absent staff as needed
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc
  • Communicate to the guest and provide assistance with their queries
  • Co - ordinate with the baseperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction
  • Server food and beverage to the guest as per the course of order
  • Observes guests and ensure their satisfaction with the food and service
  • Promptly respond to guest with any additional request
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
  • Prepare mixed drinks for service to your customers table.
  • Properly open and pour wine at the tableside
  • Adhere to grooming and appearance standards consistently.
  • Understands and can communicate products and services available at the resort
  • Must have some familiarity with basic cooking skills
  • Assist basepersons with stocking and maintain the restaurant par stock levels and side station
  • Help other areas of the restaurant such as answering telephones and completing financial transactions
  • Print closing report and drop the cash with the front office / accounts department
  • Tally the Credit Card settlements for the day with the batch closing report from EDC machine
  • Close the shift on the POS terminal

Team Size


Reporting to

មេការហាង (Assistant Manager)


Experience Required

Previous work in restaurant/pub/lounge

Minimum Educational Level Required

High School or equivalent

Minimum Career Level Required

Experienced (Non-manager)

Languages Required

Understanding minimum English to communicate in-restaurant languages

Other Requirements

  • Previous serving experience required
  • Excellent oral communication skills required
  • Positive interpersonal skills required
  • Can handle local language and English

Application Deadline

Tuesday 31 March 2020

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Any enquiries? Call us : 023 22 44 22