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Company Industry
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Hospitality
Address
Alameda Dr.Carlos D’Assumpcao No.263, 12 Andar M-P, Edif.China Civil Plaza, Macau.
Alameda Dr.Carlos D’Assumpcao No.263, 12 Andar M-P, Edif.China Civil Plaza, Macau.
Job Detail
Hiring
Employee
Employee
Type of Employment
Full time
Full time
Job Location
Phnom Penh
Phnom Penh
Job Reference No.
GSO-6617-1118
GSO-6617-1118
Company Industry
Tourism
Hospitality
Tourism
Hospitality
Apply to this position
(Senior) Guest Services Officer
Summary of Position
Suncity Group is one of Asia's leading VIP services and entertainment conglomerates. Adhering to the spirit of "Innovation with diversity, strive for success", the Group keeps improving over the years and serves the guests with a range of high-end entertainments. The scope of its business covers tourism, film production, concert and event planning, food and beverage, luxury goods, auction, management and consultancy services for integrated resorts, finance, real estate development and so on. As a Macau's enterprise, Suncity Group has been dedicated to promoting the entertainment worldwide as to bring Macau and the Group toward a brand-new page. Currently, I am looking for a (Senior) Guest Services Officer.
Main Duties and Responsibilities
- Handle all daily bookings (Including: Hotel Rooms, Air tickets, Ferry Tickets, Helicopter Tickets, Limousine, Restaurants, Tickets…etc)
- Answer the VIP guest inquiries in a timely and professional manner
- Anticipate and address guest’s service needs
- Handle the guest’s bills and process payments
- Peform other job task assigned by supervisor
- Perform other services (including: picking up/delivering hotel room keys, mobile phone charging, luggage storage…etc)
Experience Required
Work experience with hotel or booking
Minimum Educational Level Required
Bachelor's Degree
Languages Required
Proficiency in English and Chinese
Other Requirements
- Understanding Chinese computer input method
- Proficient in MS Office software application
Application Deadline
Wednesday 23 January 2019
Apply to this position
Apply via email
Any enquiries? Call us : 023 22 44 22