Suncity Group is one of Asia's leading VIP services and entertainment conglomerates. Adhering to the spirit of "Innovation with diversity, strive for success", the Group keeps improving over the years and serves the guests with a range of high-end entertainments. The scope of its business covers tourism, film production, concert and event planning, food and beverage, luxury goods, auction, management and consultancy services for integrated resorts, finance, real estate development and so on. As a Macau's enterprise, Suncity Group has been dedicated to promoting the entertainment worldwide as to bring Macau and the Group toward a brand-new page. Currently, I am looking for a (Senior) Guest Services Officer.

• Handle all daily bookings (Including: Hotel Rooms, Air tickets, Ferry Tickets, Helicopter Tickets, Limousine, Restaurants, Tickets…etc)
• Answer the VIP guest inquiries in a timely and professional manner
• Anticipate and address guest’s service needs
• Handle the guest’s bills and process payments
• Peform other job task assigned by supervisor
• Perform other services (including: picking up/delivering hotel room keys, mobile phone charging, luggage storage…etc)

• Understanding Chinese computer input method
• Proficient in MS Office software application