The Body Shop: Currently, we are looing for a Beauty Consultant. 

• To demonstrate commitment to company values in all shop activities
• To actively participate in all organized campaigns
• To openly volunteer and support all community programs where needed
• To ensure that customer service is the top priority within the shop
• To ensure that all selling steps are followed to the fullest so as to maximize customer care
• To handle each case of customer product enquiry/concern promptly and positively
• To develop and maintain good relations with customers
• To actively suggest ways and means of improving our customer service and care standards
• To cooperate fully with management and colleagues at all times to ensure smooth running of the shop operations
• To maintain a positive attitude towards all work and related activities
• To ensure that all rules, regulations, policies and regulations are followed at all times
• To develop a sense of team spirit and problem-solving attitude towards the achievement of work and personal goals
• To confidently and effectively deal with any work conflicts that may arise
• To be willing to give and receive feedback from fellow colleagues in efforts to improve overall work performance
• To be willing to help out at other shops as and when the need arises
• To be willing to transfer out to other shops when the need arises
• To actively seek to improve selling techniques
• To be aware of the sales targets set and to make all efforts within the shop to try to achieve these targets through customer service and product knowledge
• To make suggestions on how to promote products so as to improve sales
• To be aware of all merchandising standards so as to maintain proper display of products
• To be fully aware of all shop promotions and to provide feedback on the effectiveness of these promotions
• To operate the POS system as and when required maintaining high standards of accuracy, integrity and customer service
• Follow correct procedures when it comes to customer returns and exchanges
• To ensure that all merchandising and housekeeping standards are followed and maintained  at all times
• To ensure that bays are cleaned on a regular basis and that all products are correctly positioned
• To ensure that feedback is given when stock levels are low and need to be ordered
• To replenish stocks as and when necessary
• To help in the receiving of stocks as and when requested by management
• To ensure that all storage areas and cupboards are maintained properly and all products are stored accordingly
• To co-operate during window changes so as to ensure a smooth changeover

• maintain an open communication channel with colleagues and superiors
• constantly seek to improve one’s knowledge and skills through training
• participate actively in training sessions in the classroom and at the shop floor
• minimize wastage and ensure that company property is kept in good condition
• maintain alertness in all possible security risks
• be flexible and undertake other duties which may be required
• participate as an effective team member