Company Industry
Real Estate & Property Management
No. of Employees
Job Detail
Type of Employment
Full time
Job Location
Siem Reap
Job Reference No.
Job Category
Project & Program Management
Company Industry
Real Estate & Property Management
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Operations Manager

Summary of Position

Bakong Village Co. Ltd. currently, we are looking for a candidate in the position Operations Manager. As an Operations Manager, this person will be held accountable for overall operations -- sales, miscellaneous operational support, site quality/maintenance -- from before project Handover until after project Handover.

Before Handover (Pre/During-Construction)

Before the Handover period, the Operations Manager is mainly expected to help the Project director deal with Sales and Leasing

Sales & Leasing Management

  • Assist Project Director in finding and screening tenants – look for prospective tenants and ensure they meet eligibility requirements
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
  • Conduct survey of the property market to obtain information on competing lease rates and other trends that affect occupancy/rent
  • Input and coordinate QA/feedback with Marketing and Communications team on content needed for sales/marketing materials
  • Assist in reviewing sales/strategy policies and guide sales team according to sales plan


  • Develop, implement and review operational policies and procedures
  • Draft and carry out policy/guidelines for Bakong Village residents to follow – the do’s and don’ts for the residents
  • Identify and negotiate with local surrounding vendors to see if they’re willing to relocate closer to Bakong Village
  • Assist Project Director in the Handover process

After Handover (Post-Construction)

After the Handover period, the Operations Manager will take on a more dedicated role of managing the overall operations within Bakong Village


  • Prepare reports – collecting, analyzing, and summarizing data
  • Maintain safe and healthy work environment for employees and BV residential community - by establishing, following and enforcing standards/procedures
  • Handle complaints/emergencies – ensure tenants complaints and other emergencies are dealt with right away in an orderly manner
  • Maintain accurate and clear documentation for operational procedures and activities

Sales & Leasing Management

  • Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property
  • Manage daily and weekly marketing and leasing reports
  • Meet tenants occasionally to encourage leasing relations

Reporting to

Report directly to Project Director

Experience Required

3 Years

Minimum Educational Level Required

Bachelor's Degree

Minimum Career Level Required

Manager (Staff supervisor,...)

Languages Required

Fluent in English and Khmer

Other Requirements

  • Khmer National; Fluent written & spoken English and Khmer
  • 4-Year education at an accredited institution – Bachelor’s degree in Operations Management or related field
  • 3-5 years of professional experience – Ideally, this person should have prior experience working in a Real Estate Property Management Company, Hospitality, and/or other related field
  • Independent and able to work under minimal supervision
  • Currently or willing to be based in Siem Reap

Application Deadline

Friday 07 February 2020

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Apply via email

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Any enquiries? Call us : 023 22 44 22