Company Industry
Tourism
No. of Employees
<10
Address
#៤៣៩ មហាវិថី ព្រះមុន្នីវង្ស សង្កាត់បឹងព្រលិត ខណ្ឌ៧មករា រាជធានីភ្នំពេញ ព្រះរាជាណាចក្រម្ពុជា
Job Detail
Hiring
Employee
Type of Employment
Full time
Job Location
Phnom Penh
Job Reference No.
CTT-2936-1115
Job Category
Marketing & Product
Sales, Retail & Business Development
Company Industry
Tourism
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Outbound Tour Operator

Summary of Position

Crystal Tours & Travel is a fresh tour operator implemented in the wonderful kingdom of Cambodia.

We are looking for an Outbound Tour Operator with at least 2 years's experience on Outbound Operation, Sales and Marketing.

Fluently speak, read and write English and Mandarin Chinese is a must.

Main Duties and Responsibilities

  • Responsible for organizing group and FIT tours
  • Quote tentative tour itinerary based on customers requested
  • Ensure all arrangement is completed in accuracy and timely manner
  • Communicate with overseas partners
  • Update new outbound products (program tours)
  • Working report to director on daily basis
  • Deciding how many holidays to sell each season
  • Agreeing service levels, contracts and costs
  • Confirming customer names with airlines or hotels
  • Dealing with complicated customer itineraries and complaints
  • Provide excellent customer service both in person and by phone or email
  • Recheck and follow up with all bookings
  • Other administrative tasks when required
  • Make a weekly/ monthly report to the MD and HR/Admin
  • Collecting, evaluating and responding (as appropriate) to customer feedback
  • Using market research information and organizing displays of promotional material

Experience Required

At least 2 years's experience on Outbound Operation, Sales and Marketing

Minimum Educational Level Required

Bachelor's Degree

Minimum Career Level Required

Experienced (Non-manager)

Languages Required

Fluently speak, read and write English and Mandarin Chinese is a must

Other Requirements

  • At less bachelor degree or related fields depend on qualify
  • Have experience in tourism industry
  • PC Literate (MS Office, Power Point, Internet, Email etc...)
  • Ability to manage multi-tasks in administration job and organizational skill with be patient and flexible
  • Be high responsible, honest, confident and hard working
  • Good communication, attitude and teamwork
  • Good Business Sense

Application Deadline

Monday 01 January 2018


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Any enquiries? Call us : 023 22 44 22