Company
Crystal Tours & Travel
Crystal Tours & Travel
Company Industry
Tourism
Tourism
No. of Employees
<10
<10
Address
#៤៣៩ មហាវិថី ព្រះមុន្នីវង្ស សង្កាត់បឹងព្រលិត ខណ្ឌ៧មករា រាជធានីភ្នំពេញ ព្រះរាជាណាចក្រម្ពុជា
#៤៣៩ មហាវិថី ព្រះមុន្នីវង្ស សង្កាត់បឹងព្រលិត ខណ្ឌ៧មករា រាជធានីភ្នំពេញ ព្រះរាជាណាចក្រម្ពុជា
Job Detail
Hiring
Employee
Employee
Type of Employment
Full time
Full time
Job Location
Phnom Penh
Phnom Penh
Job Reference No.
CTT-2936-1115
CTT-2936-1115
Job Category
Marketing & Product
Sales, Retail & Business Development
Marketing & Product
Sales, Retail & Business Development
Company Industry
Tourism
Tourism
Apply to this position
Outbound Tour Operator
Summary of Position
Crystal Tours & Travel is a fresh tour operator implemented in the wonderful kingdom of Cambodia.
We are looking for an Outbound Tour Operator with at least 2 years's experience on Outbound Operation, Sales and Marketing.
Fluently speak, read and write English and Mandarin Chinese is a must.
Main Duties and Responsibilities
- Responsible for organizing group and FIT tours
- Quote tentative tour itinerary based on customers requested
- Ensure all arrangement is completed in accuracy and timely manner
- Communicate with overseas partners
- Update new outbound products (program tours)
- Working report to director on daily basis
- Deciding how many holidays to sell each season
- Agreeing service levels, contracts and costs
- Confirming customer names with airlines or hotels
- Dealing with complicated customer itineraries and complaints
- Provide excellent customer service both in person and by phone or email
- Recheck and follow up with all bookings
- Other administrative tasks when required
- Make a weekly/ monthly report to the MD and HR/Admin
- Collecting, evaluating and responding (as appropriate) to customer feedback
- Using market research information and organizing displays of promotional material
Experience Required
At least 2 years's experience on Outbound Operation, Sales and Marketing
Minimum Educational Level Required
Bachelor's Degree
Minimum Career Level Required
Experienced (Non-manager)
Languages Required
Fluently speak, read and write English and Mandarin Chinese is a must
Other Requirements
- At less bachelor degree or related fields depend on qualify
- Have experience in tourism industry
- PC Literate (MS Office, Power Point, Internet, Email etc...)
- Ability to manage multi-tasks in administration job and organizational skill with be patient and flexible
- Be high responsible, honest, confident and hard working
- Good communication, attitude and teamwork
- Good Business Sense
Application Deadline
Monday 01 January 2018
Apply to this position
Apply via email
Any enquiries? Call us : 023 22 44 22