Bright Victory Mekong Petroleum Import - Export Co., Ltd (BVM) is a petroleum importer operating in Cambodia since 2008 by providing quality gasoil and gasoline nationwide. We are looking for a Sales Support Supervisor who will be based in Head Office to support and grow our business. It is expected to be filled as soon as possible.

• Supervise Sales Support Officers
• Assist Sales Representative in collecting and arranging supporting documents for a credit application
• Prepare sales contracts and other administrative documents related to sales contracts
• Issue sales orders and sales invoices
• Assist Sales Representative in preparation for any sales request to senior management for support and approval
• Check and monitor prices and contracts are up to date
• Report monthly sales result for the sales team
• Support Sales Representative with general operations to help reach the team’s objectives
• Take phone calls from customers related to sales and delivery matters
• Assist Sales Representative in providing a high standard of service to customers at all times and addressing customer’s complaints/issues in a professional manner
• Assist Sales Representative in managing quality customer portfolio, maintain accurate records and always follow the company’s policies and procedures
• Be vigilant on any early credit warning signs and produce an immediate report on potential financial or operations losses
• Stay updated with company’s product suite, marketing campaigns, competitor’s activities, and industry

• Minimum bachelor’s degree​​ or lower degree with a minimum 3-year experience in a similar position
• Experience in leading a team
• Computer literacy
• Proven sales and service record
• Customer focus and sound communication skills
• Sound analytical skills with the ability to articulate complex issues
• Confidence, proactive and ability to work under pressure
• Good planning, negotiation, problem-solving & organizational skills
• Desire to go extra and beyond responsibilities
• Be a team player