Saint Blanquat & A. is a professional Human Resources & Management Consultancy based in Cambodia. We are recognised in Cambodia for our capacity to hunt the highest profiles for CEO, Managing Director and other senior and middle management positions. We study profiles, identify skills and reflect individual and collective processes to maximise the efficiency of organisations. We work at international standards and our approach is completely confidential.
Saint Blanquat & A.
Human Resources
#7B, Street 81
Phnom Penh
Full time
Phnom Penh
Business & Strategic Management
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Country Manager (Khmer Speaking)


Our client is an international retail company in Cambodia. They are looking for a Country Manager who will be responsible for planning, managing and executing the company’s compliance and quality assurance activities throughout the entire product life cycle processes. He/she will be based in Phnom Penh.


Product Knowledge

  • Understand the guest expectation through product standards, specification, approval samples and testing requirement/protocols to oversight field operations
  • Identify risky/critical operations and better solutions for enhanced quality, efficiency and productivity
  • Assign proper team member with right product knowledge for the right program management

Technical Knowledge

  • Understand main production flow and manufacturing process of related category and able to conduct detail level process mapping
  • Understand machine and production equipment main function, capability and capacity; can calculate and determine process capability index; can identify key bottlenecks in production
  • Understand process management - able to determine the critical process to quality and its control plan to prevent or mitigate potential risks/issues in product quality and guest experience
  • Identify team's technical knowledge gap, facilitate and steer the learning and sharing of technical knowledge to fill in the gap

Quality Management

  • Understand quality management concept & tools to oversight field operations
  • Lead team to properly apply quality tools to prioritize factories and categories based on TSS sourcing strategy
  • Comprehensively assess factory’s quality management system, review and validate CAPA/PTP and the effectiveness and sustainability
  • Lead team to drive continuous improvement in business partner/factory quality management system

Factory Performance Assessment & Oversight

  • Lead team to analyze factory capability, quality and production performance to hold vendor accountable in supply chain performance elevation
  • Engage in factory matrix optimization and influence business decision through CFT collaboration based on quality performance

Decision Making & Critical Thinking

  • Steer decision effectiveness and efficiency, take smart risk based on facts, figures and guest insights through critical thinking
  • Ensure team members' decision making aligned with company's best interests

Problem Solving and Prevention

  • Master comprehensive problem solving and prevention tools to resolve and prevent technical and quality problems/issues and drive continual improvement with business partners in both short and long term

Manage Execution

  • Actively engage in upstream involvement (e.g., objective review, quality standard, product specification development) from PSQA perspective
  • Identify key quality and capability callout (e.g., manufacturing variability, critical to quality, manufacturability to scale) at the proposed factory location from product development stage
  • Utilize FRM operating model to secure the product quality & business partner performance, lead and ensure team’s execution on FRM
  • Adhere to the company’s global standards, policies, processes & procedures, assess, coach and oversight team’s execution and consistency through Field Leadership activity and developmental conversation

Manage Team

  • Play the role as office head to oversee office operations to ensure business is conducted in compliance with corporate guidelines and local laws and regulations
  • Managing for Results/High Performing Team, Coach, motivate and develop direct reports as well as the team
  • Able to identify team's competency and skill gaps, facilitate and steer the learning and sharing expertise among each other to fill the gap
  • Manage and review performance of the team, asses’ potential for growth and identify career path and succession plan
  • Own personal and team development through continuous learning and proactively seek new assignments that will help build knowledge and improve skills
  • Lead the transformation with team and lead though changes
  • Determine productivity and overall effectiveness of available resources to ensure adequate staffing, cost efficiency (budget expense) and drive team working efficiency to maximize productivity
  • Constantly assess, redeploy and exit misaligned talents

Manage Project

  • Actively participate in global projects and contribute with oneself best knowledge and expertise and collaborate with functional/CFT peers for progress discussion
  • Lead, contribute and support to develop and optimize Category Manufacturing Capability benchmarking model, category cost breakdown and quality index

Vendor / Factory – Supply Chain Management: Support new vendor/factory onboarding process from PSQA perspective to accelerate the business development, in partner with cross functional teams, ensuring consistent compliance to company requirement

Coaching / Consulting: Provide specialized consultation to prioritized vendors / factories to elevate their performance based on the company’s business needs and CFT’s inputs

Drive Profitability: Manage timely, organized and equitable workload distribution and scheduling to Implement and ensure CFT Collaboration, Communication and Engagement

Branding: Act as company branding team member being result oriented, self-motivated, dedicated, enthusiastic and energetic

Core Value: Committed to company values and ethical business conduct, make ethics a mantra for us and supply chain


  • Managing Director


  • Bachelor degree in engineering and/or technical disciplines equivalent and/or retail compliance, quality management, product or manufacturing industry equivalent
  • Minimum 6-9 years’ experience in garment industry and minimum 4 years in supervisory/management capacity with similar operational scope and complexity
  • Experience with a US or European based corporation
  • In depth knowledge of US/Canada regulatory and safety requirements (QA)
  • Excellent leadership/interpersonal, communication skills in English and local language
  • Strategic thinking and ability to plan, lead, organize and execute
  • Result orientated, self-motivated, dedicated, enthusiastic and energetic and committed to continuous learning
  • Ability to travel locally and/or internationally
  • Ability to perceive and differentiate between colors
  • Familiar with Microsoft Windows and Office software applications


តូនាទីនេះគឺថ្មី!​ នយោជកនៅតែធ្វើការស្វែងរកនូវបេក្ខជនណាដែលពិសេស។

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Any enquiries? Call us : 023 22 44 22