Located 600 m from Tuol Sleng Genocide Museum, Phnom Penh Era Hotel provides elegant acommodation in Phnom Penh. Offering an outdoor pool and sun terrace, the hotel has an on-site restaurant and bar. Guests can enjoy free WiFi access in all areas and free private parking.
ក្រុមហ៊ុន
Phnom Penh Era Hotel
អាជីវកម្ម
Hospitality
អាស័យដ្ឋាន
#44, St. 163, Village 3, Sangkat Olympic, Khan Chamkar Morn, Phnom Penh.
ព័ត៌មានស្តីពីការងារ
ចំនួនបុគ្គលិកដែលត្រូវជួល
Employee
ពេលវេលាធ្វើការ
Full time
ទីតាំងកន្លែងធ្វើការ
Phnom Penh
ចំនួនប្រាក់ខែ
$150 - $250
លេខកូដការងារ
FA-7121-0519
ប្រភេទនៃការងារ
Food Service & Hospitality
អាជីវកម្ម
Hospitality
Apply to this position

Frontdesk Agent

ការសង្ខេបពីមុខតំណែងការងារ

Greet customers and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbook and issuing visitor badges.

Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic.

កាតព្វកិច្ចនិងតួនាទី

  • Greet clients as soon as they arrive and connect them with the appropriate party
  • Answer the phone in a timely manner and direct calls to the correct offices
  • Create and manage both digital and hardcopy filing systems for all partners
  • Make travel arrangements and schedule meetings based on all partners’ itineraries
  • Deal with bookings by phone, e-mail, letter, fax or face-to-face
  • Complete procedures when Guests arrive and leave
  • Prepare bills and take payments
  • Take and pass on messages to Guests
  • Deal with special requests from Guests
  • Answer questions about what the hotel offers and the surrounding area
  • Deal with complaints or problems
  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain event calendars
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence
  • Copy, file and maintain paper or electronic documents and records
  • Handle incoming and outgoing mail

តំរូវការផ្សេងៗទៀត

  • Customer Service
  • Overachieving Attitude
  • Work Ethic
  • Verbal and Written Communication
  • Friendly
  • Professional
  • Adaptable
  • Patience
  • Problem Solving Skills
  • Accuracy and Attention to Detail
  • Integrity
  • Interpersonal Skills
  • Telephone Skills
  • Microsoft Office Skills
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Handle Pressure
  • Supply Management

HOW TO APPLY

HR Department:

បេក្ខជនអាចដាក់ពាក្យសុំបំរើការងារទៅតាមអ៊ីម៉ែល hrm@phnompenhera.com and cc: contact@topjobcambodia.com

ឬយកប្រវត្តិរូបមកកាន់អស័យដ្ឋាន ផ្ទះលេខ44 ផ្លូវលេខ163 សង្កាត់អូឡាំពិក ខ័ណ្ឌចំការមន រាជធានីភ្នំពេញ (ជិតសាកលវិទ្យាល័យធនធានមនុស្ស វត្តមហាមន្ត្រី)

រយៈពេលនៃការផុតកំនត់

Friday 31 May 2019


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Any enquiries? Call us : 023 22 44 22