SISKH: currently, we are looking for a candidate in the position Operation/marketing Director for Financial Institution.

• Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the financial institution’s exposure to fraud and losses
• Manage the financial institution’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action
• Design, develop and keep updated the financial institutions’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures
• Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls
• Develop and execute offline and online (Digital) marketing strategy
• Ensure compliance with Regulatory requirements relating to Banking Operations
• Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service
• Manage the financial institution operations Department (staff and budget)
• Strong verbal and written communication skills
• Deployment/rollout of financial mobile/web application will be advantageous