Baitong Hotel and Resort: currently, we are looking for a candidate in the position Outlet Supervisor.

• Meet and greet clients, oversee catered functions, in house and off site
• Responsible for making the function space visually appealing and presenting the menu offering for the event
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas
• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned
• Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service
• Provide excellent customer service and ensure customer needs are met
• Provide unique and creative ideas to enhance meetings & group experience
• Supervise events and team members throughout service
• Guide the Banquet servers in set up of tables and place settings
• Be familiar with all current and upcoming event details
• Resolve staff and customer concerns quickly and efficiently
• Assist the F&B Manager with scheduling, training and performance management
• Perform any other job assigned by the management as and when required

• Bachelor/ Master degree in Engineering
• At least 5 years of working experience as Outlet Supervisor or Other as F&B department
• Chinese speaker is plus
• Excellent interpersonal and communication skills
• Able to work under pressure and good in managing team
• Well organized with systematic and able to prioritize effectively