As Country IT Specialist, your main focus will be to offer good & timely support for the end users to solve the issues/requests and manage the running of a proper server room; interact with the local IT vendors

What will you do?

In this role, you will be kept busy and engaged through a wide range of tasks.  Primarily you will need to:

• Perform Incident Management - First line support for Office Users
• Provide remote support via telephone, email & the internet where applicable
• Maintain a clear line of communication and visibility of workload with the main IT office, based in Stockholm; follow global standards, policies and procedures

Who will you work with?

In this role you will join a dynamic and energetic team based in [LOCATION]. You will report to the IT Manager and interact regularly with other country support teams, our external suppliers as well as your colleagues based both locally and across the Globe.

The Country Manager

Who are you?

At H&M, we value your personal qualities as much as your professional skills.  We really want you to join our team if:

• University Degree in Information Technology or related fields
• Minimum of 3 years' experience in an IT related role 
• You celebrate individuality and equal opportunity for growth
• You believe strong, clear values, not manuals, guide our daily interaction with each other
• You appreciate open door policy where everyone’s ideas are important
• You are comfortable expressing yourself in English as this is our business language